Payroll Specialist – Payroll Support Centre


Payroll Specialist – Payroll Support Centre


37.5 hours per week

Celesio UK, a pioneering provider of integrated healthcare services and parent company of LloydsPharmacy) have an exciting opportunity for experienced Payrollers to join our HR function.


Based at our Shared Service Centre at Walsgrave Triangle in Coventry you will be supporting a UK payroll of over 22,000 colleagues and will serve as the primary point of contact for Payroll inquiries from managers and colleagues via telephone, email, letter, and/or walk-up.


You will be accountable for receiving enquiries regarding the processing of payroll transactions, colleague data, taxes and reporting and take ownership of colleagues’ and managers’ payroll issues, solving problems at the first point of contact whenever possible.


To be successful in this role you need to have excellent communication skills and the ability to interact with colleagues and managers on Payroll and company policy and procedures, providing education where necessary.


You will record enquiries and resolutions and bring findings and insights from the team to the Team Leader.

Resolve issues in a professional, friendly and thorough manner in line with defined SLAs.


Throughout the whole process you provide a positive customer experience for everyone involved, demonstrating one of our key values, Customers First.


It is essential that you have recent payroll experience and up to date knowledge.

You will be comfortable working in a busy and demanding environment, be highly flexible and able to handle multiple tasks and priorities.

MidlandHR iTrent experience is favorable and experience in a shared service centre-related capacity is favorable.


What can Celesio UK offer you?


With unparalleled opportunities within the organisation for career development, and fantastic exposure across our business to a vast array of different career paths, it’s a really exciting time to join our business.

We realise that our employees are key to our success as a business and integrated healthcare provider for our customers and patients, so you can expect a creative and supportive environment where your skills and talent will be nurtured to their full potential. The more you achieve, the more we do!

You can expect dress down Friday, lots of bake sales and plenty of charitable happenings around the office.

You will find a culture where we are as caring and committed to our employees as we are to our customer and patients.

We are looking for colleagues who share our passion for innovation and caring for people, who can help us to shape the future of healthcare and meet the constantly changing needs of our customers.


Celesio UK

Celesio UK is a dynamic organisation that’s growing fast. Providing a varied range of vital health services, our famous brands include LloydsPharmacy, one of the UK’s biggest retail success stories and AAH Pharmaceuticals. No other organisation in our sector provides the end-to-end offering that we do… from the buying of pharmaceuticals from manufacturers, right through the whole supply and distribution chain to dispensing. We’re one team with one purpose… to effectively, efficiently and passionately deliver innovative healthcare services that equip and inspire more positive lives.


Rewards and benefits

Wherever you work with Celesio, you will enjoy a uniquely rewarding career. You will be challenged but well remunerated, assume real responsibility but be well trained and developed to undertake it. You’ll work hard but be recognised for your contribution and be able to keep a healthy work/life balance. In addition to highly competitive salaries, we offer a valuable benefits package which includes generous holiday, pension scheme, professional support and relevant training, childcare vouchers, option to buy additional holiday and an employee discount scheme. What’s more, we regularly review our rewards package and it is improving all the time.


West Midlands

This vacancy is closed to applications.