Trident Telesales Executive


Telesales Executive – Trident - Stoke

40 hours – Full Time


Stoke - ST7 1TL


Celesio UK, a pioneering provider of integrated healthcare services, have an exciting opportunity for a Telesales Executive to join our growing AAH 3rd Party Sales division in Stoke.

AAH Pharmaceuticals is a part of the Celesio family of companies and is one of the UK’s leading pharmaceutical wholesalers, where millions of people across thousands of UK communities benefit from the healthcare products & services that AAH delivers daily to every dispensing point nationwide.

Our 3rd Party Sales division is about moving beyond the basics of accurate orders and on-time deliveries towards a true partnership where we listen to our Pharmacy customers, understand their needs & challenges to deliver tailored services that make it easier for them to serve their patients.

Reporting directly to the Telesales Manager, the Telesales Executive will be responsible for providing effective sales and first class customer support to all new and existing independent pharmacies / customers.

This unique opportunity is perfect for an ambitious telesales professional looking to establish their career with one of the UK’s largest Pharmacy and Healthcare providers. With full onsite training available, he/she will be expected to build positive customer relationships with Independent Pharmacies, which will create new opportunities to secure additional business for Trident / Celesio UK.

Key responsibilities include but not limited to:

  • Undertake detailed pre-call planning before each call
  • Build positive customer relationships across your territory
  • Achieving targeted levels of sales, mix and margin from all Independent Pharmacy customers
  • To update & maintain all customer record sheets and memos
  • Monitor your own performance on a daily basis by using BI sales and margin reports
  • Research / feedback on competitor activity and market information to the wider commercial team.


The ideal applicant will have a clear desire to build a successful career within a business development and sales environment. It is important that you are comfortable working to sales targets with a real passion for developing business and building customer relationships.

The successful applicant will have previous commercial experience in a telesales or account management role. He/she will possess strong Influencing skills, which are essential for managing both internal and external stakeholders. As the Telesales Executive, you will be confident in your negotiation ability with clear evidence of strong planning and organisation skills.

We are looking for colleagues who share our passion for innovation and caring for people, who can help us to shape the future of healthcare and meet the constantly changing needs of our customers.

Please note the closing date for applications for these vacancies is Friday 4th May 2018.

However, if we experience a high volume of applications for this post, it may be necessary to close applications prior to this date. We would therefore encourage all applicants to apply as soon as possible.

AAH Pharmaceuticals

We are the largest pharmaceutical wholesaler in the UK. We have over 3,800 employees at 16 locations across the UK and are the largest distributor of pharmaceutical and healthcare products and services to pharmacies, hospitals and doctors. Every week our 18 country wide depots make 100,000 deliveries from a stock of more than 20,000 products, providing the NHS with a safe, efficient and cost effective way of getting medicines from manufacturers to dispensing points.

Rewards and benefits

Wherever you work with Celesio UK, you will enjoy a uniquely rewarding career. You will be challenged but well remunerated, assume real responsibility but be well trained and developed to undertake it. You’ll work hard but be recognised for your contribution and be able to keep a healthy work/life balance. In addition to highly competitive salaries, we offer a valuable benefits package which includes generous holiday, pension scheme, professional support and relevant training, childcare vouchers, option to buy additional holiday and an employee discount scheme. What’s more, we regularly review our rewards package and it is improving all the time.


This vacancy is closed to applications.