Retail and Healthcare Executive


Health Retail Executive - Independent Pharmacy – North London

37.5 hours – Full Time

£24'000 Starting Salary / Company Car / Bonus Scheme / IPAD / Laptop / Mobile

Territory: Field Based - North London

Celesio / AAH have an exciting field based opportunity for a Retail Health Executive to join our innovative and forward thinking AAH proposition & sales team, looking after a territory in North London

The core remit of this role will be to lead the development of customer relationships for our Careway health and retail proposition.

As the Health Retail Executive, you will be responsible for the set up and training for ongoing activity, including ranging, merchandising, promotions, product launches and the delivery of healthcare services; ensuring each is fit for purpose in the customers’/partners’ Pharmacy and in line with their contractual agreement.

The successful applicant will be accountable for implementing agreed Careway propositions to our Independent Pharmacy customers, adding value through retail and healthcare expertise, whilst managing the implementation and skills transfer of franchise and co-operation agreements.

The Retail Health Executive will work closely with our AAH field sales teams to gain customer insight through customer visits, whilst partnering with Business Manager’s to produce a customer focused implementation plan.

This is a unique opportunity for a qualified pharmacy dispenser or retail professional to work in a field based role, sharing LloydsPharmacy best practice with independent Pharmacy’s/customers across North London.

Key responsibilities include but not limited to:

•Implementing the Careway business strategy plans for health and retail at a customer level in line with agreements

•Inform the business by using dashboards that will report on the progression of Careway across 3rd Party Sales

•Utilise business economic tools with customers to support them to make informed decisions that will help grow their business and run a smooth operation

•Work closely with the AAH field sales teams to gain customer insight, through customer visits and cross functional meetings

•Evaluate the ongoing impact of new & current propositions and work with Business Manager’s to adapt approaches where required

•Utilise Salesforce (CRM) as a call reporting tool – adhering to KPIs and minimum standards


The ideal candidate will have experience working within a Pharmacy environment, with a clear ability in areas such as space, range, layout and branding. He/she will possess an understanding of retail & healthcare requirements across community pharmacy, be highly numerate and have clear attention to detail.

To succeed in this role, it is essential that you are pragmatic and capable of dealing with onsite issues, with the ability to provide specialised technical support and proactively share knowledge and learning with a virtual team. The ability to build a rapport with customers and provide an excellent service is to be expected.

Please note: Due to the travel involved with this vacancy a full UK driving Licence will be required.

The successful applicant will be expected to travel to the Celesio HQ in Coventry on a bi-monthly basis for team meetings.

The closing date for applications for this vacancy is Friday 13th July 2018

However, if we experience a high volume of applications for this post, it may be necessary to close applications prior to this date. We would therefore encourage all applicants to apply as soon as possible.

Rewards and Benefits

Celesio UK, is an inspired and inspiring career choice. A pioneering provider of integrated healthcare services, we are unique and innovative, with career options that are found nowhere else. No other organisation in our sector provides the end-to-end offering that we do… from the buying of pharmaceuticals from manufacturers, right through the whole supply and distribution chain to dispensing. We’re one team with one purpose… to effectively, efficiently and passionately deliver innovative healthcare services that equip and inspire more positive lives.

Wherever you work with Celesio, you will enjoy a uniquely rewarding career. You will be challenged but well remunerated, assume real responsibility but be well trained and developed to undertake it. You’ll work hard but be recognised for your contribution and be able to keep a healthy work/life balance. In addition to highly competitive salaries, we offer a valuable benefits package which includes generous holiday, pension scheme, professional support and relevant training, childcare vouchers, option to buy additional holiday and an employee discount scheme. What’s more, we regularly review our rewards package and it is improving all the time.

Greater London

This vacancy is closed to applications.